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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My skype account will not accept my user name

Customer Question

my skype account will not accept my user name
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
When was the last time you were able to sign in?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $39 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
Customer: replied 1 year ago.
I have never have been able to sign in since regainning access to my computer last May . I had Skype in Phoenix for many years. Renewed service in May of this year after moving to Va three years ago. My computer was brought current times and addition of a new battery. All other progtams work without trouble since techs worked on it by Skype techs.
Expert:  Kamil Anwar replied 1 year ago.
What is your skype username?
Customer: replied 1 year ago.
ila.finkel1
Expert:  Kamil Anwar replied 1 year ago.
What is your email address registered to your skype account?
Customer: replied 1 year ago.
fix so skpe will accept user name i ***@******.***
Expert:  Kamil Anwar replied 1 year ago.
A link has been sent to your comcast email from Skype.
Copy/Paste the link from your email to me here.
Customer: replied 1 year ago.
case# *****
Expert:  Kamil Anwar replied 1 year ago.
Please copy/paste the link or the code from the latest email sent by Skype.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kamil Anwar replied 1 year ago.
I sent request for phone call. Please accept then send me your number so i can call. Thanks
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kamil Anwar replied 1 year ago.
You need to accept the request for additional service, so i can then call you.

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