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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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Last Friday I messed up my msn e-mailI'm 79 yr old and crippled

Customer Question

last Friday I messed up my msn e-mail
I'm 79 yr old and crippled who depends on my***@******.*** acct to stay in touch with my out-of-state family. It's a free account.
last Friday I was asked to sign in to this account, which wouldn't then take my password
After an hour and 20 min what I managed to do, unwittingly and stupidly, was to replace msn.com with***@******.***. Thereby losing my address book and folders and e-mail history
Please take pity and fix this
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.
Hi, and thank you for asking your question.
May I set up a quick remote session (no extra charge), which will allow me to connect directly to your screen and assist you with retrieving your MSN account?
Keep me posted.