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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Windows 8.1 Asks password ***** will not accept.

Customer Question

Windows 8.1 Asks for a password ***** will not accept. works with one email address but not with another. Thunderbird reset the password ***** doesn't help.
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Is it asking you for the password ***** Thunderbird to receive/send mails?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $39 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
Customer: replied 1 year ago.
I want to cancel
Expert:  Kamil Anwar replied 1 year ago.
I will request this to be cancelled. Thanks