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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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We are receiving email but it will not open when i click on

Customer Question

we are receiving email but it will not open when i click on it
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Is there any error or message?
What's your Mac OS X version, i.e., 10.6, 10.7, 10.8, etc.?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
no error message apple mail application 10.6.8
Expert:  Viet - Email Tech replied 1 year ago.
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
When you are available, please reply back at the box below to continue. Thank you,