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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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I just tried to send an email to myself, but accidentally sent

Customer Question

i just tried to send an email to myself, but accidentally sent it to another aol address with very similar address instead. how do i unsend?
Submitted: 2 years ago.
Category: Email
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
Is the email already in the sent items?
If so, the email cannot be un-sent but there are some measures we can take if the email you sent was meant to be confidential.
May I start a remote session so I can take a look at your email and help you sort it out?
Regards,
Martin
Customer: replied 2 years ago.
it was my passport application and has personal info in it
Expert:  Martin replied 2 years ago.
Ok I can help you find out if someone actually received the email via a remote connection, unfortunately once an email is sent it cannot be unsent but we can do everything else in our power to see if someone will be able to read it and if so take the appropriate measures.