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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot access my Telstra Bigpond email because ASK has overtaken

Customer Question

I cannot access my Telstra Bigpond email because ASK has overtaken the broadband homepage and I want it back please?
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
Sounds like the same problem a lot of our customers are having lately.
May I start a remote session that way I can take a closer look at the problem and fix it for you directly?
Regards,
Martin
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
I need to access my emails asap, please? Bigpond
Customer: replied 1 year ago.
I trust that the card details I forwarded are VERY secure, are they?
Expert:  Martin replied 1 year ago.
Yes, they are.
Sorry the delay, I just got your messages.
I will send you an offer to start a remote session now.

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