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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 16046
Experience:  Email expert with over 5 years experience
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I've been HACKED - how do you get it fixed, cleaned up?

Customer Question

I've been HACKED - how do you get it fixed, cleaned up?
Submitted: 1 year ago.
Category: Email
Expert:  Josh replied 1 year ago.
Hi,
What exactly was hacked?
Customer: replied 1 year ago.
Email - friends calling saying they received a "emergency" - I never sent - you guys worded on my computer last Monday - order 15364498-717 / cleaned up a scam account issue
Expert:  Josh replied 1 year ago.
These types of scams/spamming e-mails are becoming extremely common these days and generally don't contain any viruses or malware - it's just spam advertising
Please change your password ***** away to avoid having this occur in the future. If you need assistance with changing your password, please Reply and let me know your email provider
Once you change your password, the spammer who is accessing your account from a different location will no longer have access to it and your account will be secured within 1-2 days.