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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Help me connect my fitbit to my computer. It does not connect

Customer Question

Help me connect my fitbit to my computer. It does not connect using my email and password. With help, I could change the password.
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.
Welcome, my name is ***** ***** I will assist you today!
Have you already downloaded and installed the fitbit software onto your windows 8 computer?
If not, I can walk you through that process ( as well as help you with the password ***** issue ) via written communication. Or I can connect to your computer from here and help you directly on screen, To get the fitbit device working with your windows 8 Computer.
In what manner, would you like to proceed?
Dustin S.
Senior Technician and Network Switching Systems Operator / Maintainer.
Expert:  Dustin replied 1 year ago.
Good afternoon, I noticed you had viewed my reply on the 20th, but never sent a response.
Would you like to continue working on this issue or have you sought help elsewhere?