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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31138
Experience:  Over 15 year experience in Email Systems and Programs
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I cannot get into my gmail account

Customer Question

I cannot get into my gmail account (*****@******.***) password ***** *****
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
When you try to reset your password, what happens? What stops you from resetting it?
Or you have not tried yet to reset it?
Customer: replied 1 year ago.
I have tried using password ***** and it does not accept my answers
Expert:  Richard replied 1 year ago.
ok, when you created the email account, did you specify an alternative email address or phone number for your recovery options?
If your not sure, click on my link below and see if you have this option in addition to the questions.
https://accounts.google.com/recoveraccount
Please let me know
Customer: replied 1 year ago.
don't remember
Expert:  Richard replied 1 year ago.
No problem, thats why I indication if your not sure,
click on my link below and see if you have this option in addition to the questions.
https://accounts.google.com/recoveraccount
Please let me know