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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35245
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Please, Please Yahoo. I have problem receiving my emails but

Customer Question

Please, Please Yahoo. I have problem receiving my emails but I can send. this is happened on June 3rd after my account was hacked. I changed my password ***** restored my account, but since then I can not receive emails and have placed 3-4 times request to yahoo team and no one got back to me.
My email is***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Can we do a remote support session, so we can chat, and I will be able to help you directly?
Please reply at the box below. Thank you
Customer: replied 1 year ago.
yes we can chat
Expert:  Viet - Email Tech replied 1 year ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=8dbb60d2-185e-40e5-9612-f87f0136557b
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Expert:  Viet - Email Tech replied 1 year ago.
I have resolved your yahoo email receiving issue via remote support. You should be able to receive new email messages from now on. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit when it shows up. Thank you very much,