How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

How can I clean my inbox e-mail I have over 7,000 most

Customer Question

how can I clean my inbox for my e-mail I have over 7,000 most of which I have not read and don't care to read just need to start over. I want to know if the is the way to clear all at once
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issue. Before I can give you a solution to this, please tell me the following:
1. Are you using a computer to access your email account? Or are you using a smartphone?
2. If you are using a computer, is it running with Windows XP, Vista, 7, 8 or a Mac?
3. Who is your email provider? Gmail? Hotmail? Yahoo Mail? AOL? or others?
4. How do you access the email account? Are you using a web browser like Internet Explorer, Chrome, or Safari? Or are you using an email program like MS Outlook 2010?
Please let me know so that I can help you further.
Best regards,
Jess