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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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Santonu,I have lost all my mail in my inbox in Outlook

Customer Question

Hello Santonu,
I have lost all my mail in my inbox in Outlook Express. I just read your 12 steps to recover it, as it was listed in a Google search and the first 11 steps were simple. However on step 12, when I go to Store Folder, there is no prompt/command box to "select Rename, change the name to InboxOLD."
Would you be able to help me?
Respectfully,
Michael
Submitted: 2 years ago.
Category: Email
Expert:  James K. replied 2 years ago.
Hello
My name is James
Welcome to JustAnswer.
Can i Remote onto your machine to help you fix the problem
Remote means I can connect to your Machine and fix the issue for you its fully secure and Built into the Justanswer System
If you wish I can send you a Link to Connect
Let me know
Cheers James
Customer: replied 2 years ago.
Yes please.
Michael
Expert:  James K. replied 2 years ago.
let me know when ready

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