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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I received a NOOK from a friend and need my Google number,I

Customer Question

I received a NOOK from a friend and need my Google number,I am an Apple user and use Google e-mail:***@******.*** number do I need to set up an account on my :new" Nook
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What kind of password ***** number, etc. it is asking on the nook right now?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
I assume my Google number which I don`t know,all I do through Google is e-mailing
Expert:  Viet - Email Tech replied 1 year ago.
Please tell me exactly everything that is showing on the Nook now. Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Suppose it`s a Google passwordI can open it and use settings ,to set up an account is not success flu
Expert:  Viet - Email Tech replied 1 year ago.
Does it say Google?
Or is it asking for a Barnes and Noble (or Nook account)? etc.
Please tell me exactly what it shows on the Nook's screen. Thank you.
Customer: replied 1 year ago.
I can open the Nook,play music and read a book,how do I set up an account what Google password ***** I need ?
Expert:  Viet - Email Tech replied 1 year ago.
Since you are able to read a book, then what is the issue?
What do you need an account with google password *****?
Do you mean you cannot purchase a new book, etc.?
Please let me know. Thank you.
Customer: replied 1 year ago.
Yes I need to set up an account withB&N and need some kind of password ***** you cannot help me then continuing is useless ,needless to say I will not pay
Expert:  Viet - Email Tech replied 1 year ago.
I'm sorry, I can help with this. It was just asking you for some information before being able to troubleshoot. Go to settings / account in nook, then sign out, then register / sign up, please reply at the box below. Thank you.
Customer: replied 1 year ago.
Sorry as well,better time next time,Thanks HdR
Expert:  Viet - Email Tech replied 1 year ago.
I'm sorry. Is there any issue? Are you able to go to menu / settings on the nook device?
Please let me know. Don't worry, we guarantee our service. Thank you.
Expert:  Josh replied 1 year ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!
When you received the Nook, were you prompted to register it?