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Freddy M.
Freddy M., Computer Enthusiast
Category: Email
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Experience:  Years of experience
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Problem with Outlook 2010- when I click on gmail I get a message

Customer Question

Problem with Outlook 2010- when I click on gmail I get a message "cannot display folder (gmail) cannot contain certain items. This is most likely a limitation of your imap cerver.
This has worked in the past. And when this has happened in the past IO just roboot the computer and it has worked.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Are you still able to receive new emails in Outlook?
Is your gmail email still working at the www.gmail.com website?
Do you have windows xp, vista, or 7, or 8?
When you are available, please reply back at the box below to continue. Thank you,
Expert:  Freddy M. replied 1 year ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Please double check your imap servers here:
https://support.google.com/mail/troubleshooter/1668960?hl=en&rd=1
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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