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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I started to install AOl desktop 9.7 and realized I did not

Customer Question

I started to install AOl desktop 9.7 and realized I did not want to go further. I want to cancel out because I cannot get onto my email. Please cancel out what I did. Thank you for ur help.
pat o'sullivan
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What happens when you try to get your AOL email? Is there any error or message?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Can we do a remote support session, so we can chat, and I will be able to help you directly?
When you are available, please reply back at the box below to continue. Thank you,