How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Hall Your Own Question

Richard Hall
Richard Hall, Server and client Support all platforms
Category: Email
Satisfied Customers: 249
Experience:  Chief Information Officer at Spectrum Contracting Serv.
77993500
Type Your Email Question Here...
Richard Hall is online now
A new question is answered every 9 seconds

My friend has used verizon email . This week when

Customer Question

My friend has used verizon email for years. This week when she goes to log on it just keep scrolling FIOStrending. She lives in an area that cannot support FIOS. Can you help me help her?
Submitted: 1 year ago.
Category: Email
Expert:  Richard Hall replied 1 year ago.
Hello my name is***** your friend go directly to the following link to access email. This should bypass that altogether and allow her to login.https://webmail.verizon.com/signin/Login.jsp?goto=https://webmail.verizon.com:443/signin/LdapBind.jsp If that doesn't fix it, we can try a different approach. Just let me know what happens when that link is accessed if it doesn't. Thanks!Richard
Expert:  Richard Hall replied 1 year ago.
Hello,
I was following up to see if your friend was able to access their email.
If that didn't fix the problem, I can determine what else could be causing the problem.
Thanks,
Richard