How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I need to access my gmail account - it is not the gmptout,

Customer Question

I need to access my gmail account - it is not the gmptout, it is in my name xxxxxxxxxxx - can you help me - I cannot send mail on mygmailaccount
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your email issues. Are you using a computer with Windows XP, Vista, 7, 8 or a Mac?
Are you using an email program like MS Outlook 2010 or 2013 to send and receive your emails?
Please let me know so that I can help you further.
Best regards,

Related Email Questions