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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot find my shortcut icon thunderbird e-mail acct

Customer Question

I cannot find my shortcut icon for my thunderbird e-mail acct which is***@******.***. How do I get it back? Thanks Geraldine Challenor
Submitted: 2 years ago.
Category: Email
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When was the last time it worked properly?
May I start a remote session that way I can take a closer look at the problem and fix it for you directly?
Regards,
Martin
Customer: replied 2 years ago.
okay please
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Martin replied 2 years ago.
I've sent you the remote offer, once accepted it will allow us to communicate directly.
Then, From your computer click the following link:
Click Here
And click Join your session --> And run the program that gets downloaded Elsinore.ScreenConnect.Client
Thank you

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