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michelleclive
michelleclive, Email
Category: Email
Satisfied Customers: 5265
Experience:  I am a computer professional have fixed and handled email issues.
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Yahoo mail calendars will not load any new events from my lap-tops.

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Yahoo mail calendars will not load any new events from my lap-tops. I just get for half a second "saving" then it goes away. I can add new events easily on my Ipad and Iphone and they will sync and end up on my lap top calendars, but I can't initiate any new event adds from either of my lap tops. I get a "technical difficulties error 0000, try later". Been getting that reading for two days.

Michelle :

Hello. My name is XXXXX XXXXX I will be assisting you today.

Michelle :

let me know when you are available to chat

JACUSTOMER-6gu8e959- :

Available now

Michelle :

okay

Michelle :

which one would you like me to start with

Michelle :

fix your iphone first?

Michelle :

or your laptop with yahoo calender

Michelle :

let me knwo

JACUSTOMER-6gu8e959- :

I don't have a problem with either Iphone or Ipad. As I said, I can add new events to my calendar, it's only on my lap-tops where new events will not add. Lap-Top please

Michelle :

okay so your iphone and ipad is fine its the laptop which needs a fix correct.

Michelle :

i would need few information more regarding the yahoo calender

JACUSTOMER-6gu8e959- :

I have the same problem with bot lap tops

Michelle :

when was it working okay on your laptops

Michelle :

what operating system you have on the laptop

Michelle :

and what browser you use to open yahoomail

Michelle :

what browser you using to open yahoomail.

JACUSTOMER-6gu8e959- :

It was working up until two days ago

Michelle :

did you try a different browser to open yahoomail

JACUSTOMER-6gu8e959- :

Not sure of the answer to what operating system do I have on the lap top

Michelle :

are we on the same laptop which has the yahoo calender problem?

JACUSTOMER-6gu8e959- :

I did not try another browser

Michelle :

may i do a screen sharing and check the problem for you.

JACUSTOMER-6gu8e959- :

Yes

Michelle :

Click on this to run the screen sharing software

Michelle :

getting connected now

Michelle :

you can post me a reply here

Michelle :

I hope I've provided the information you were seeking. If you are happy with my effort,service and Information provided for your email problem then please provide a rating by clicking on the smiley below to complete the rating. If you have any question or need more help please let me know so l can continue to help you. Thank you.

michelleclive and 4 other Email Specialists are ready to help you
You can rate my service now sir.
did you try the steps to IE reset and let me know the status if it worked.
Customer: replied 3 years ago.


I'm sorry Michelle, I don't kow what IE reset means?

Customer: replied 3 years ago.

Not sure where to go from here Michelle

Customer: replied 3 years ago.


I know I'm repeating myself, but I've lost myself on this site. To answer the question, I don't know what IE reset refers to sorry.

Follow these steps make sure IE is closed Open control panel then click on internet option then go to advance tab and click on the reset button. reopen IE and then check your yahoo mail. Let me know if you are available tonight i can remote access and do the steps for you.

 

 

 

 

 

 

 

Customer: replied 3 years ago.
Please tell me what IE is.
Internet explorer.

Customer: replied 3 years ago.


Yes, I'll let you do it remotely please.

Customer: replied 3 years ago.


Can you do it remotely?

Customer: replied 3 years ago.

Not working?

Customer: replied 3 years ago.

Too late now...doesn't seem to be working. Maybe try again tomorrow. thanks Michelle.

Its connecting i see the screen its installing updates.
Customer: replied 3 years ago.

Just turning it on now.

let me know if you have tried the steps i gave.
Customer: replied 3 years ago.


No I have not. Can I remote you in to try?

Customer: replied 3 years ago.


No I have not. Can I remote you in to try?