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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6064
Experience:  I have 7+ years of experience in fixing emails issues.
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I have an AOL e-mail account (paid monthly) which I access

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I have an AOL e-mail account (paid monthly) which I access through Internet Explorer. When I attempt to send an e-mail from another program on my computer, or even directly from, say MapQuest, I get a message that I need to associate an installed program in order to send it. AOL IS installed and it IS my default e-mail program. What am I missing that I am unable to create this association??

Sandy :

Hi, I am Sandy and I look forward to helping you with your issue today.

Sandy :

Please let me know when you are ready to work with me.

Customer:

I'm ready.

Sandy :

okay.

Customer:

Did you read my question?

Sandy :

Ye.

Sandy :

Yes/

Sandy :

Please wait a minute.

Sandy :

okay.

Sandy :

Is it fine if I take remote control of your computer and check the issue while you stay in front of your computer.
Open the link: https://join.me/ Click orange Play icon beside Start Meeting and download and run this file. You will get a pop up on the screen. That pop will show you a 9 digit number. Please tell me about this 9 digit number.

Customer:

361-323-065

Sandy :

okay.

Sandy :

Thank you.

Sandy :

Please rate my service now.

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