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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35280
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Help my account has been hacked and I tried to change the password,

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Help my account has been hacked and I tried to change the password, now all it tells me to go to microsoft live???

Hello Karen! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=2bd0c915-a0d8-44d4-987d-528466dbc052

Thank you,

Customer: replied 3 years ago.

Hi the screen connect remote support says that it is connected, do I stay in that window or this one?

Thank you, XXXXX XXXXX chat with you in a second.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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