Hello Carol! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer? Is there any error or message?Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://188.8.131.52:8040/?Session=1c9bfad3-a1b9-44bd-be95-49ad8d96a4e7Thank you,
I get emails with attachments and when I open the attachment it goes to a black screen and there is no option to print off
I have been waiting for you to help not happy please do not take moneys from my account I will find someone else to help
I'm sorry. Don't worry, we guarantee our service. It looks like your computer is connected now. I will chat with you in a second.
Edit: Your computer's internet /connection is slow, but I'll try to my best to fix this issue for you. Thank you.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service. Thank you,