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Chris R.
Chris R., Computer Tech
Category: Email
Satisfied Customers: 661
Experience:  BSBA CIS, A+ Certified
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how to erase search mail recent searches in yahoo mail

Resolved Question:

how to erase search mail recent searches in yahoo mail
Submitted: 10 months ago.
Category: Email
Expert:  Chris R. replied 10 months ago.

Chris R. :

Hello my name isXXXXX and I would be happy to answer this question for you.

Chris R. :

I know exactly what you are talking about and unfortunately I don't think there is a way for you to remove the recent searches. The usual deleting of browser data does not work. I tried a few things regarding this and it just does not get deleted. I tried a different web browser that I did not previously use with my Yahoo Mail and it still had the recent searches there. I can only conclude that the recent searches are stored on the Yahoo mail server, NOT on your computer. I also do not see any settings in the Yahoo account that allows you to erase this information.

Customer:

hi there

Customer:

how long will yahoo store them for

Chris R. :

I am honestly not sure. This is the first time I am ever being asked this particular question so I checked it out for myself.

Chris R. :

I don't know if after so many days it gets deleted

Chris R. :

I do find it rather stupid that you can not remove them yourself though

Chris R. :

If you are concerned with privacy you can always bypass using the Yahoo mail site and just set up a Webclient

Customer:

Its ridiculous

Chris R. :

I do agree

Customer:

Does Yahoo Mail have any feature to clear cache

Chris R. :

I spent quite a while messing around with it before I answered you

Customer:

I found one posting that says they do but I cannot figure out how

Chris R. :

I looked in the mail settings for my account and I did not see anything

Customer:

can you right click on the drop down and hit delete maybe

Chris R. :

No

Chris R. :

tried that

Customer:

Im so irritated right now

Chris R. :

That would typically work for internet searches though

Customer:

Yes exactly

Customer:

I noticed mine only has today's searches

Chris R. :

What computer are you using?

Chris R. :

desktop, iPad?

Customer:

which makes me wonder if its a short retention period

Customer:

descktop

Customer:

windows

Chris R. :

It might store it only for a limited number of days

Customer:

is there a way to find out how long

Customer:

that would help at least

Customer:

welcome back

Chris R. :

Was just checking some more settings in the Yahoo account

Chris R. :

Still don't see anything

Customer:

I came across an interesting post

Customer:

someone wrote that switching back to Classic and then back again to New Version helped....

Customer:

have you heard anythng like that

Chris R. :

You can't do that anymore

Customer:

oh

Chris R. :

You were able to switch back and forth for a while

Chris R. :

but now they want everyone on the new page

Customer:

ok

Chris R. :

same with Microsoft

Chris R. :

Everyone that had Hotmail is now forced to use Outlook.com

Customer:

is there a way to directly ask Yahoo how to clear their recent search history

Customer:

Tried it it does not work

Chris R. :

Asking the community might be the best thing

Customer:

Maybe....

Customer:

There has to be a way... I mean there must be right?

Chris R. :

Maybe nothing you can do

Chris R. :

The info is being stored in their server

Customer:

maybe

Customer:

can u please just see if you can find how long it remains stored for

Chris R. :

Like I said you can just not even use the Yahoo site

Chris R. :

if that helps

Customer:

I already have it stored thats my problem

Chris R. :

I know but I am saying if you use a program like Thunderbird or Live Mail you don't need the Yahoo site

Chris R. :

and you won't see the recent searches

Chris R. :

If you don't want anyone else to see recent searches in the list that would work

Customer:

Oh I know... I am just trying to figure out how long this search history will remain

Chris R. :

I just don't have the answer to that. I really could not fine a whole lot of information about this particular problem

Customer:

damn

Customer:

well thanks for trying

Chris R. :

I was not even aware of this until you asked. I am surprised that more aren't complaining about it.

Customer:

I am stunned myself

Customer:

Shcoked actually

Customer:

I want to write to Yahoo but cannot figure out how

Customer:

or call them

Chris R. :

The problem with these companies is they really don't even offer support other than the stupid online forms

Chris R. :

Unless you were a paying customer of some sort

Chris R. :

Let me see if there is a number

Customer:

ok

Chris R. :

Ok I found their toll free number

Customer:

great thanks

Chris R. :

Actually here is what I found. You can try whatever you want

Chris R. :

call yahoo 1-866-562-7219 -- 1(NNN) NNN-NNNN


BUSSINESS ACCOUNTS 1-866-800-8092
Yahoo Small Business:(NNN) NNN-NNNNbr/>
Yahoo! Inc.
XXXXXbr/> Sunnyvale, CA 94089
Tel:(NNN) NNN-NNNNbr/> Fax:(NNN) NNN-NNNN/p>

Chris R. :

There is a user voice page too

Customer:

thank you

Customer:

I appreciate your time and help

Chris R. :

More of a complaint/suggestion site

Chris R. :

that link

Chris R. :

but you never know

Customer:

ok

Chris R. :

I am sure someone monitors it

Customer:

ok

Chris R. :

Actually that is for Yahoo Answers

Customer:

hey thanks man

Chris R. :

so disregard that last link

Chris R. :

I thought that was for Yahoo as a whole

Chris R. :

I just called the 866 number

Chris R. :

You get the YAHOO right away

Chris R. :

and then a menu

Customer:

Ah ok ok ok

Chris R. :

I don't know if you can eventually speak to someone

Customer:

r they open now?

Chris R. :

Don't know. The phone number is XXXXX Yahoo though.

Customer:

will try tomorrow

Chris R. :

Yeah that is probably best

Customer:

ok

Chris R. :

Is there anything else I can assist you with?

Customer:

No thank you for everything

Chris R. :

I wish there was more I can do to help with that

Customer:

I am just hoping it is only stored for a day

Chris R. :

I would assume it will be there

Chris R. :

Not saying it will

Customer:

for how long

Chris R. :

I am just saying not to count on it being deleted

Chris R. :

assume the worst kind of thing

Customer:

well i noticed in my other yahoo account only todays searches are there

Customer:

not those from weeks ago

Chris R. :

That is a good sign

Chris R. :

I would imagine it is not long term since it would not be "recent" anymore then.

Customer:

Hopefully

Customer:

hahahahahah

Customer:

true

Chris R. :

Yeah it will probably get deleted at some point. I use Thunderbird for my email

Chris R. :

I can't stand the webmail sites

Customer:

I just wish I could Google how long it is stored...but of course nothing comes up lol

Customer:

they are horrible

Chris R. :

yeah no useful results

Customer:

figures

Customer:

lol

Customer:

Hey good night. If you find anything please email me XXXXX@XXXXXX.XXX thanks

Chris R., Computer Tech
Category: Email
Satisfied Customers: 661
Experience: BSBA CIS, A+ Certified
Chris R. and 6 other Email Specialists are ready to help you

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