How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 32161
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

I have lost Skype and also my contacts list. I probably need

This answer was rated:

I have lost Skype and also my contacts list.
I probably need to verify my email address with you and verify my Skype name.

Regards,

B C WHITTAKER

Old Skype name is BEVWIT
email address [email protected]
Thanks for your question. My name is XXXXX XXXXX I look forward to assisting you.

When you say you lost Skype, do you mean you cannot log in?

If so, what is the error you get when trying to log in?

Thank you
Customer: replied 3 years ago.


I get the basic Skype page but it says "sorry we didn't recognise your sign in details. Please check your Skype name and password XXXXX try again"

Thank you

Can you click my link below please

Click Me

Follow the instructions to reset your Skype password.

If you are able to, please use the new password XXXXX sign into skype.

If you are not able to, please tell me exactly what stopped you from doing this please.

Thank you
Customer: replied 3 years ago.

What I have done is to delete Skype from my computer and start again with a separate application. It seems to have worked.


I still got the same reaction when I tried again after your input!


 


Bev Whittaker

Ok, that indicates it was a corruption withinn your program.

I didn't get a response from you on my first procedure, so you beat me to the second step!

Good to hear it is now working Bev.

If you have any additional problems, please let me know

And if you could please rate my service, that would be greatly appreciated.

Thank you
Richard and 4 other Email Specialists are ready to help you