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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 16842
Experience:  Over 15 year experience in Email Systems and Programs
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i forgot my security questions and I cant purchase my item how

Resolved Question:

i forgot my security questions and I can't purchase my item
how do I get the answers to my security questions
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.
Thanks for your Question. My name is XXXXX XXXXX I look forward to assisting you.

Can you tell me for which service this is?

eg: Your Yahoo account, Apple ID? Hotmail?

Thank you
Customer: replied 1 year ago.


hi my name is XXXXX XXXXX apple id is XXXXX@XXXXXX.XXX

Expert:  Richard replied 1 year ago.
When you are at the security questions, you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.

Do you see this?
Customer: replied 1 year ago.
No
Expert:  Richard replied 1 year ago.
Thanks, XXXXX XXXXX means you never set a Rescue Email.

In this event, Apple will need to manually reset this for you.

To initiate this, you will need to use the form on the below link

Click Me to View

Once filled in (be detailed and accurate), allow 24 hours for Apple to respond with the instructions on regaining access to your account.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 16842
Experience: Over 15 year experience in Email Systems and Programs
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