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James, Sr. Email Expert
Category: Email
Satisfied Customers: 15908
Experience:  Over 10 years supporting large and small email organizations, Exchange, Lotus Notes, IMAP and POP3 environments.
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I can not receive or send email from one of my accounts?

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I can not receive or send email from one of my accounts?

Are you using a Mac or a Windows PC?


Customer: replied 3 years ago.
I am on a iPad and phone. Life has me in a spot right now. I have tried to login to the account from a different source but have not been successful
Okay, I understand.
Are you able to try this from a computer?

Customer: replied 3 years ago.
I will try a friends pc
Okay - can you let me know if that works please?

Customer: replied 3 years ago.
Finally got on and it gives me the message that outlook is having accessing email.
Okay - perfect. So now we know what the problem is.

Microsoft is having serious issues with the outlook site today, and many users have complained.

It is being worked on around the clock, and I expect a fix will be applied within the next 24 hours.

This is not a problem on your side - it is on the Outlook site - and it will be repaired quickly.

If you have any other questions or need more information, please ask me – I’ll be happy to respond!
I'd appreciate it if you can rate my service using the faces below my answer.

Many thanks,

James and 2 other Email Specialists are ready to help you

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