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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35271
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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The https://security.live.com/acsr.aspx link returns an error

Customer Question

The https://security.live.com/acsr.aspx link returns an error message. Is there another link? I also have an email that is no longer in existence and therefore can not receive a reset code for a block Hotmail account.
Submitted: 4 years ago.
Category: Email
Expert:  Viet - Email Tech replied 4 years ago.
Hi,

I'm sorry that your hotmail account is blocked. What's the error message? https://security.live.com/acsr.aspx or https://account.live.com/acsr is the only website.

Please download and install Firefox http://www.firefox.com/
, then open Firefox and go to the website
https://security.live.com/acsr.aspx
in Firefox and see if you can submit the email recovery from in Firefox.
, or try https://account.live.com/acsr in Firefox.

Please let me know if there is still any issue. Thank you.

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Thank you,

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