I'm sorry that your hotmail account is blocked/hacked.You've tried to reset your hotmail account password XXXXX the website http://account.live.com/ResetPassword.aspx
, but it did not work. There is another way to recover your hotmail account.
Please submit the windows live/hotmail recovery form at https://security.live.com/acsr.aspx
, then enter your hotmail address and another email address (use your gmail email address) that you currently have access to, then click on Continue.
, then fill out as much information as possible, and submit.
Then you will receive an email from Windows Live/Microsoft/Hotmail that allows to reset your hotmail email password and security question/answer.
It might take more than a day to process the request, but you should be able to recover your hotmail account with enough provided information.
Please let me know if you have any further question. Thank you.
If you would like any additional information or have more questions please don’t hesitate to ask!
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