Reset IE settings: Note: This will also reset your homepage and clear sites recently visited. First please bookmark this page. Ctrl +D to save to your favorites.
Open Internet Explorer, go to Tools and select Internet Options
Under General, click Delete in Browsing history and hit Delete again.
Next go to Content, click Clear SSL state.
Now go Advanced. Click Restore advanced settings and hit Apply at the bottom.
Then click Reset and click on Reset on the pop-up window.
Close Internet Explorer.
Now open Internet Explorer and test your issue. Thank you.
Please download/install Ccleaner by clicking on the link below:
Download from Piriform
After installed, run Ccleaner
Select Run Cleaner.
Select Yes if prompted.
When done, click Registry on the left.
Click "Scan for issues".
When scan is completed, select Fix selected issue and select NO when prompted for backup registry.
Then restart your system and test the issue again. Thank you.