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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 16840
Experience:  Over 15 year experience in Email Systems and Programs
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I have downloaded the iCloud control panel to my PC and have

Resolved Question:

I have downloaded the iCloud control panel to my PC and have it set up. Events entered on iPhone or iPad sync up to my PC but, events entered on my PC do not sync down to the other devices. What am I doing wrong? I just bought a new laptop. It was working fine on my old desktop.
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.

RichieMe :

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

RichieMe :

On your iPad and iPhone, please go to settings, iCloud and make sure that Contacts, Calendar and Mail is enabled

RichieMe :

If it is, disable it, close out of settings, go back to settings then re-enable it and they should synch

RichieMe :

If you still have difficulties, please let me know

RichieMe :
Customer:
Customer:

didnt work


 

Customer:
RichieMe :

ok, disable and reenable the cloud synch in the iCloud control panel please

Customer:

On the PC correct? Where do I find that?

Customer:

how do I do that?

RichieMe :

click start, control panel

Customer:
RichieMe :

type in the top right search box iCloud and you should see it appear

RichieMe :

then click on it please

Customer:

do I sign out?

RichieMe :

no, you can do that while keeping this window open

Customer:
Customer:

I have the iCloud window open, now what?


 

RichieMe :

you see calendar?

Customer:
Customer:

yes


 

RichieMe :

make sure it is enabled please

Customer:
Customer:

it is

RichieMe :

ok, uncheck it

Customer:
RichieMe :

then click apply

RichieMe :

then recheck it please

RichieMe :

and go to outlook

Customer:

ok

RichieMe :

in outlook

Customer:
RichieMe :

how many calendars do you see in the left window?

Customer:

My calendar and iCloud calendar

RichieMe :

ok, the iCloud calendar is the one to use

RichieMe :

make an event please

RichieMe :

in the iCloud calendar

Customer:
RichieMe :

then check the calendar on the iPhone for that event

Customer:

should I disable "My calendar"?

RichieMe :

no, you can leave it

Customer:
Customer:

done

RichieMe :

ok, now check the iPhone

RichieMe :

may take a minute to synch

Customer:
RichieMe :

did it show?

Customer:

nothing. but calendar is not checked on my iCloud panel...won't sync will it?

RichieMe :

no it wont, please check it

Customer:
RichieMe :

sorry that message did not appear, can you repeat it please?

Customer:

nothing

RichieMe :

on the iphone

RichieMe :

go to settings, iCloud

RichieMe :

make sure Calendar is checked

RichieMe :

if it is, uncheck it then recheck it

Customer:
RichieMe :

sorry the message was blank

Customer:

nope...nothing

RichieMe :

ok, go to

RichieMe :

www.icloud.com

RichieMe :

in your browser, log in and check if the events are showing there please

Customer:
Customer:

nope, not there

RichieMe :

sorry there is an issue on this chat, you need to do the message twice for it to appear

RichieMe :

ok, then its the wrong account in iCloud on the windows computer

RichieMe :

in the iCloud control panel on windows

RichieMe :

do you see sign in or sign out on the bottom left?

Customer:

yes I do

Customer:
RichieMe :

which one?

Customer:

sign out

Customer:
RichieMe :

ok, sign out

RichieMe :

and then sign back in please

Customer:

done

RichieMe :

ok, now check on www.icloud.com again please

Customer:
Customer:

its there!

RichieMe :

ok, now check on the iPhone please

Customer:

and its on my phone!

RichieMe :

and the iPad?

Customer:
RichieMe :

ok, looks like its all working

Customer:

yes

RichieMe :

Let me know please if you need any additional information

RichieMe :

and please remember to click Accept and enjoy!

Customer:
RichieMe :

sorry, that message was blank

Customer:

i now have events listed multiple times....any way to reconcile that? Think its because I saved the calendar on the device each time I turned off the calendar function.

RichieMe :

no sorry, these will need to be manually deleted

Customer:
RichieMe :

from any of the devices

Customer:

ok

Customer:
RichieMe :

sorry that message was blank

Customer:

thank you

RichieMe :

(sorry about this chat problem)

RichieMe :

your very welcome

RichieMe :
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 16840
Experience: Over 15 year experience in Email Systems and Programs
Richard and 4 other Email Specialists are ready to help you

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