My e-mail box :XXX@XXXXXX.XXX has been hacked and I have problem to access to my yahoo e-mail. Could you change my password XXXXX send for me by cell message. For 0041-76-581 13 11 or by e-mail to: XXX@XXXXXX.XXXThank you en advanceRaouf MorcosDate of birth: 07.07.1955Switzerland
Optional Information: Computer OS: Windows Vista Browser: Other Already Tried: i contacted yahoo service but without postive answer.
I am Cory. I will be happy to assist you today!
I am sorry you are having problems accessing your email account.
Please click http://edit.yahoo.com/forgotroot to reset your password.
1.Choose "I forgot my password".
2. Enter your Yahoo ID and type in the code below. (click next)
3.Choose how you would like to reset your password. (click next)
If you are not able to reset your password, you will have to complete the recovery form.
Recovery form - http://help.yahoo.com/l/us/yahoo/edit/cctop10/online_help.html
Yahoo will respond in 12-24 hours, but in some cases it can take a few days.
If you have any questions please reply and i will be happy to assist you further.
Have a delightful evening!
I already did all this steps, and up to now, no postive answer. I contact you for more terial to get my e-mail.
Thank you for that information, Raouf!How long ago did you complete the recovery form?
the recovery form? what this?
If you can not reset your password, the best thing to do is complete the recovery form.
Please click accept so i get credit for helping you.
I waiting from you to get my e-mail hacked, up to now, it is trailes,
I already contact yahoo service, but no postive answer.
Waiting your answer
Hi, you still in contact?
I am sorry i am not able to hack an email. If the account is yours please complete the recovery form.
If you have any other questions please reply.
Thank you for your answer, but my problem still without soluation
DId you complete the recovery form i have given you access to?
I allready contacted yahoo service before I contact you, I waiting more help from your side to get my e-mail hacked.
I will opt out of this and let another expert look at it.Please do not accept and wait for there reply.Have a good evening!
Hi, I’m a moderator for this topic. Your Professional has opted out and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find another Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
Yes, i'm ready to answer your question
Sometimes, finding the right Professional can take a little longer than expected and we thank you greatly for your understanding. We’ll be in touch again shortly
Hi, Raouf!If you are unable to manually reset your password XXXXX THIS LINK (for example, have a password XXXXX link sent to your alternate e-mail address or answer security questions), then your last chance is contacting Yahoo! customer care.You can do so using THIS LINK, where you will need to select these choices:
1. Select a product: Yahoo! account
2. Select a category: Suspicious activity
3. Select a sub-category: someone broke in to my Yahoo! account
4. Write a short description: account hacked and press Enter
5. Now click on Email Now
6. Fill out all the information on the right side and when you are done, click on the Send button
7. You should be contacted by Yahoo! customer care on your alternate e-mail address you provided within a few days so just wait as there is nothing else you can do in order to regain access to your Yahoo! account
I hope all goes well!
Hi Rachel,
Thank you for your answer, and I would inform you that I already contact yahoo customer care before I contact you, and still without soluation.
I waiting from your side more help to get my e-mail hanked.
could you help me?
Waiting your answer.
Regards.
Hi!It seems that Yahoo! has a lot of unsolved reports regarding suspicious account activity or password XXXXX requests, so if you have already contacted them as I described, then you will need to wait few days more.In the meantime, you can check if you can manually reset your Yahoo! password XXXXX answering security questions or having a password XXXXX link sent to your alternate e-mail address. Do that by clicking THIS link and following the instructions.I would gladly offer you some other ways you can use in order to get your account back, but unfortunately, those are your only options. Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!IT Miro41043.4803635417