I keep getting a message that suspicous activity has appeared on my account. I am being denied access to my account and e-mail. Can you tell me what is going on?
Hello Sir/Madam, Welcome to Just Answer.com. My name is XXXXX XXX I will assist you today. Press Ctrl+D so that can return to this page easily.
Immediately, please change your email account password.
My name is Susan. How do I get to the screen to change my password?
What is your email service provider? hotmail/gmail/yahoo or other?
You can change the password XX under:
new password XXXXXX here
new password bobodog2
Please wait a minute.
1. Sign in at password.aol.com. (If you forgot your password, just click Forgot password.)
2. Next, answer your Account Security Question. If you forgot the answer to your Security Question, click Forgot Answer on the Security Question page to reset it.
3. You’re in. Using the drop-down menu, select the Username for which you want to change the password. Under Change Password, type your new password XX the text box. Type it again in the Confirm Password XXX to ensure there are no typos and that it's exactly as you want it.
4. Finished? Click Save.
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I have 6+ years of experience in fixing emails issues.