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How do I retrieve an e-mail message that has been sent?

 

Customer Question

How do I retrieve an e-mail message that has been sent?

 



Already Tried:
Looking for the appropriate prompts to no avail.

Submitted: 387 days and 18 hours ago.
Category: Email
Value: $18
Status: CLOSED
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Expert:  Chris Shores replied387 days and 18 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

Are you saying you would like to "Unsend" an email message?

Who is your email provider yahoo, hotmail, gmail, aol or someone else?

Please let me know so I can best assist.

Thank You

Customer replied387 days and 18 hours ago.

I want to recall an e-mail that has already been sent. I have a Hotmail account.

Accepted Answer

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Expert:  Chris Shores replied387 days and 18 hours ago.

In some company networks with their own mail servers this is possible.

Unfortunately with hotmail it is not possible to recall an email after it has been sent. There is no time in transit and when you clicked send the email is already in the other persons inbox nearly instantaneously.

Your account no longer has control over that message once it is sent. The only thing I can suggest is to send another email explaining that it was sent in error.

I am sorry about that but it is the truth and there is no way to recall the message.

If you need further help please let me know.

Thank You

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Expert TypeSupport Specialist
Category: Email
Pos. Feedback: 92.4 %
Accepts: 770
Answered: 5/1/2012

Experience: Certified Email Expert with over 10 years experience.

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