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I really need your help. I sent some emails to someone by mistake.

 

Customer Question

I really need your help. I sent some emails to someone by mistake. Can they be deleted? They said on outlook you can?

 

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Product: Other
Software (if necessary): Safari

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Submitted: 350 days and 22 hours ago.
Category: Email
Value: $78
Status: CLOSED

Accepted Answer

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Expert:  Viet - Email Tech replied 350 days and 22 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

You can only recall messages when you use a Microsoft exchange email server; this is mostly for corporate/company email servers. If you use a general email provider, such as hotmail, yahoo, gmail, aol, etc., or if you use your Internet service provider's email, you cannot recall messages.

More details:

http://office.microsoft.com/en-us/outlook-help/recall-or-replace-an-email-message-that-you-sent-HA001230419.aspx

 

Unfortunately, once you have sent an email message, it is instantly sent to the other person's email Inbox, so there is no way to recall it. It is similar to the way that once your postal mail is picked up by the post office, you cannot stop its delivery. Per privacy policy, the email provider is not allowed to get into the other person's email Inbox and look through or delete his/her emails. When sending any email message, make sure to check carefully both the name and email address of any recipient as some names and addresses are similar.

 

Please let me know if you have any further question. Thank you.



Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!Viet - Email Tech41030.3360269676

Expert TypeComputer Support Specialist
Category: Email
Pos. Feedback: 89.6 %
Accepts: 1570
Answered: 5/1/2012

Experience: Seven years of computer software and hardware support; Windows 7 Vista XP etc.

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