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Ask Viet - Email Tech Your Own Question

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35231
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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http://by157w.bay157.mail.live.com/default.aspx#!/mail/InboxLight.aspx?n=1033364459 Thi

Resolved Question:

http://by157w.bay157.mail.live.com/default.aspx#!/mail/InboxLight.aspx?n=1033364459

This is what i have when I open my email is it a virus
Submitted: 4 years ago.
Category: Email
Expert:  Viet - Email Tech replied 4 years ago.
Hi,

It looks like a browser/software glitch. Please reset Internet Explorer:

  1. Close all Internet Explorer windows and folders.
  2. Click Start , and then click Control Panel.
  3. Open Network and Internet, open Internet Options. Then click on Delete and delete everything.
  4. Click the Advanced tab, and then click Reset.
  5. In the Reset Internet Explorer Settings dialog box, click Reset.
  6. Then check.

If there is still any issue, please download and install Firefox browser at
http://www.firefox.com
then open Firefox and go to www.live.com website in firefox and log in and see if email works fine in Firefox.

Please let me know if there is still any issue later. Thank you.
Viet - Email Tech and 3 other Email Specialists are ready to help you