Welcome To JustAnswer. Im Cory and I will be helping you today.
Please click here to reset your Gmail password.
If you are able to reset it please change it in Windows Live Mail.
I tried that 10 times yesterday without a code being sent to my phone. I got the code then and changed it and changed it on my windows live. It didn't let me log on though and I also need to change the outgoing mail SMTP number to what ever it's supposed to be. But I still cant' log on.
Yes Cory, I just did that and it appears I have been hacked as gmail gave me the details and warning. Well, that change of password XXXX now would be a good thing. I just need to get my emails back thru Windows live. Can you also give me the number I need to put into the outgoing mail SMTP box please. I have no idea what it was and I have gone and changed it therefore I won't be able to send mail.
The port is 465.
Please login to your gmail.
Please click https://mail.google.com/mail/?shva=1#settings/fwdandpop for forwarding POP/IMAP settings.
Please tell me if these are enabled or disabled?
Cory, they are enabled and this is the message that i get when I try to log on to get my mail in windows live
Unable to send or receive messages for the Gmail (rhondaedser) account. Header download for the 'Inbox' folder did not complete. The operation was canceled by the user.
Server Response: Your IMAP command could not be sent to the server, due to non-network errors. This could, for example, indicate a lack of memory on your system.Server: 'imap.gmail.com'Windows Live Mail Error ID: 0x800CCC0FProtocol: IMAPPort: 993Secure(SSL): Yes
Please press CTRL+D to bookmark this page so you can return to it.
Please uninstall it and restart your computer.
Try your mail.
let me know if this fixes it
If you need help uninstalling it please tell me the version of windows you have?
Ok I will give it a go. Talk soon and I do thank you for this and sorry for being a pain.
Please delete the gmail account that is not working.
Click Tools then Accounts
Click on the account then click Remove.
Below are the instructions for adding an account:
http://www.freeemailtutorials.com/windowsLiveMail/setupEmailAccounts/setupGmailAccount.htm for instructions on how to setup your gmail account on windows live mail.
Once you add the account again let me know if you are able to connect to it.
Well I'm in real trouble now as I have lost all me emails. I know they will be on Gmail but all my folders are gone and everything. Is there anyway you can operate my computer?
I deleted the gmail account and added it again
When you sycronize the account the emails should download again.
I am sorry sometimes computer issues take time to figure out.
Lets do system Restore.
Click on Start then All Programs then Accessories then System Tools then System Restore.
Roll it back to a week before the time when it was working last.