Electronics Repair Questions? Ask an Electronics Technician
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-Are you with the tv right now?
Please try this:
-turn on and set the tv so you are hearing the sound from the Fios.
-locate the power cord for the Fios box and unplug it from the wall.
-wait 20 seconds then plug that power cord back in.
-watch the tv screen as the Fios box boots up (press power on box if needed).
Eventually you should get picture and sound back. If you don't, be sure you reply back here so we can continue.