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A. Schuyler
A. Schuyler, Research Analyst
Category: Consumer Electronics
Satisfied Customers: 16185
Experience:  30 years in research
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What number do I call for repair of uverse? My uverse is out

Customer Question

What number do I call for repair of uverse?
JA: What's the make/model of your device? How old is it?
Customer: My uverse is out no computer no TV I don't have attached cell phone.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Been out for over 24 hours..
JA: Anything else you want the phone expert to know before I connect you?
Customer: I've tried to rest the modem but it hasn't worked .
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  A. Schuyler replied 1 month ago.

Hello,

Welcome to our site and thanks for your question. My name is ***** ***** I'll be helping you today.

Expert:  A. Schuyler replied 1 month ago.

ATT has a few different numbers to call for TV or phone, etc. Here are some numbers to try:

https://www.att.com/contactus/index/digitaltv.html?tab=1

There is also a way to check to see if it is a system-wide outage, but that requires your person login details. Here is that site: https://ufix.att.com/portal/index.html?tGseq=validate__referrerId_4__ref_https%3A%2F%2Fwww.att.com%2Fesupport%2Findex.jsp&AUTHN_ACTION=PASSWD_LOGIN#All_Services/Check_Outages/check_outages_wf/launch

I realize that last one isn't going to be any help to you since you don't have service to begin with. It makes me mad every time I call and while I'm waiting for a technician, I get the pre-recorded message that I can get all the help I need online! Duh....