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Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 35377
Experience:  Over 20 years fixing Electronically devices
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I need to reset the password on my dvr bc I forgot.mine can

Customer Question

I need to reset the password ***** my dvr bc I forgot.mine can u help me
JA: What's the make/model of your device? How old is it?
Customer: Floureon H264 and I have had it about a year and a half
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have brain cancer and forget alot and I havent been able to remember it since so its been about a yr I guess I have un plugged it and plugged back in and pushed shift and ptz bc I dont have a mode
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Richard replied 4 months ago.

Hi there and welcome

Try admin as user and no password

Does that work?

Customer: replied 4 months ago.
No sir it says password ***** *****
Expert:  Richard replied 4 months ago.

try password ***** 1234 or 1111

Customer: replied 4 months ago.
No it says invalid password
Expert:  Richard replied 4 months ago.

can you give me the exact error code you get please

Customer: replied 4 months ago.
It doesnt.give one it just says invalid password *****: default password ***** "NULL"
Expert:  Richard replied 4 months ago.

you should get a error code, try an invalid password ***** and check for this

Customer: replied 4 months ago.
Now it says account has been locked
Expert:  Richard replied 4 months ago.

power it off, wait 5 minutes, power it on and try again please