Please re-boot any satellite or cable box you may be using by unplugging the box from wall-power wait 5 mins then re-plug back in again, it will be a good idea to do the same with the TV at the same time.
We find software glitches within the box can cause this
Let me know how this works out, if it works out good would you please rate the answer positively by using the rating bar of stars usually at the top of the page with this post (3 to 5 stars click submit thank you)
Any issues let me know please
How is this working out please?is this working now?