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Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 14089
Experience:  20+ years in trade TV and Electronics
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Why does my TV keep saying "something's not quite right"?

Customer Question

why does my TV keep saying "something's not quite right"? RBK-03036
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Samsung Smart TV Mode UN40H5201 about 3 or 4 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started when we turned the TV on this morning at 8:00 a.m. We have checked all the cables, disconnected and reconnected them, and tried to reboot periodically throughout the day.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: It's late, and I'm tired. I think the little square comcast box is defective.
Submitted: 1 month ago.
Category: Consumer Electronics
Expert:  Anthony replied 1 month ago.

Hello

Welcome

Please re-boot any satellite or cable box you may be using by unplugging the box from wall-power wait 5 mins then re-plug back in again, it will be a good idea to do the same with the TV at the same time.

We find software glitches within the box can cause this

Let me know how this works out, if it works out good would you please rate the answer positively by using the rating bar of stars usually at the top of the page with this post (3 to 5 stars click submit thank you)

Any issues let me know please

Thanks again

Anthony

Expert:  Anthony replied 1 month ago.

How is this working out please?is this working now?

Anthony