Electronics Repair Questions? Ask an Electronics Technician
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So, you don't need instructions as to how to get to the place in your camera's menu system, then?
I suspect you may not be Saving the changed setting. Shall I look into that possibility? if you approve, tell me, after you have changed the setting to a different value, what exactly it is that you then do ?
Does the camera have any other troubles, or problems with function settings?
How old is the camera? in months or years since you bought it.
Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
Well, that's a defect, at any rate... I was wondering if there was some other defect too.
How old is the camera, though?
(I am sorry for the delay in responding. I was offline for a while just as you responded. I regret the way that happened.)
The camera is out of warranty. If you're following instructions in the manual or user guide explicitly and carefully, it should really change the setting. But it isn't.
Your camera may be defective. Being out of warranty sending it to Nikon Repair might cost quite a lot.
Would you prefer to take it to a local Nikon Authorized camera shop? if so, please tell me your zip code, and I will give you listings for local Nikon Authorized camera repair places in your region.