Electronics Repair Questions? Ask an Electronics Technician
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Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Can you remove the power to the wifi router, wait 5 minutes, connect the power, restart the TV and tell me if it then gets internet please.
you will post a message here on this page like you are now doing