Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Could you tell me if this is happening on all inputs (cable/satellite, dvd, games/apps, etc)?
Yes I"m here, but I need to know what specific input.How are you getting your tv channels? Antenna, basic cable, cable/satellite box?
Yes I understand that. But I need to know what INPUT you are using for the source of your tv channels.
Is there a cable BOX?
Yes exactly, this is most likely a box issue,
unplug power to the cable box for 60+ seconds
then replug, give it a few more minutes to start back up, and let me know if that helps.
Great! Glad that did the trick for you.
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a nice day,