Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.
Do you still need help with this?
*This is not your answer, just a request for acknowledgement. I'm here to work on your question if you're ready.
Got it. Glad you got it sorted out! I'll send you to customer service so you're not billed for my time.