Hi. I'm Steve and I will be assisting you today. I've been here since 2005.
*** Please note that I cannot take a call right now*** - the site is sending you those prompts, not me. If you need phone support, I can opt out and another expert will help you.
Ok, let's see what we can do here.
Sentry will not give you the combination over the internet. You will have to fill out some paperwork, get it notarized and send to Sentry. They will send you the master combination for your particular safe. There is no global master combination as that wouldn't be very secure if one combination unlocked all safes.
To start the process, please go HERE.
And please let me know if you need any further information.
A QUICK NOTE: If you would, please take a couple of seconds to rate my service using three to five stars. My rating is very important to me, and having helped over 20,000 customers like yourself I like to keep a high rating.
It does not close our discussion. We can continue if needed but it is the only way I am credited with helping you. It does not cost anything to rate my service.
I thank you in advance.