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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 227
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My son bought a 60 inche tv sony tv he wants to know how to

Customer Question

my son mark bought a 60 inche tv sony tv he wants to know how to take the black line that runs down and has on can you help me to take it off. thank you.
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: just bought on wed.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried all the buttons on the remote control it doesn,'t help.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: my son said when he first turned on the tv he pushed the wrong botton on the remote control and that's when the black line came on.he said there should be away to take it off.
Submitted: 4 months ago.
Category: Consumer Electronics
Expert:  Jack replied 4 months ago.

Hi , I`m Jack , I will be helping you today
A few questions coming up and please note that it may take a few minutes between replies;

Is there anything written in that black line ?

Is it like a store demo or just a black line ?

How large approx. ?