Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Take a handset and key in Menu#217
This brings up the block list
scroll up/down through the list to find the desired number
press the ERASE key just below the screen
up/down to YES
Repeat as needed for other numbers.
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Thank you, ***** ***** a nice day,Nathan
Oh I'm sorry I didn't see that part of your question.
I assume you are referring to the talking caller ID function.
On your handset key in Menu#162
up/down to OFFSave
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