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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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The blue lite no longer works on my box. Less then one year

Customer Question

The blue lite no longer works on my box.
JA: What's the make/model of your device? How old is it?
Customer: Less then one year And I don`t know the model
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just saw it this morning not working so i pulled the plug and the red lite came on.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: the unite appears to work but the lite in the middle is not on.
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Nathan replied 3 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 3 months ago.

What is the make/model of the device?

Can you at least tell me the brand and type of device?

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