Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist you today.
Sorry to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) HOW FAR have you made it through the process of recording your own greeting?
2) What EXACT STEPS did you use - from page 43?
Please REPLY using the box below and the SEND button.NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone at the moment of that request. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.
I didn't see a response back here, but wanted to send the following before I sign off for the night. Perhaps it will help solve your issue.
I have a link that shows how to record your own greeting on this type of system. Please give it a look and try the same steps on your system, and let me know how far you get through the process.
Click Here --> https://www.youtube.com/watch?v=zqgQYyVNE9g
Please let me know what happens or if you have any more questions.
If this has helped answer your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to REFRESH your screen) or can not use them.
Thanks, ***** *****--. .-(im)