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Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 22636
Experience:  Managing Director at Pollinate Group LLC
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Dvd player in headrest is ejecting dvd. What can I do to fix

Customer Question

Dvd player in headrest is ejecting dvd. What can I do to fix it.
Submitted: 2 months ago.
Category: Consumer Electronics
Customer: replied 2 months ago.
This is an Audiovox model HR9000M1
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 2 months ago.

Hello Ophelia,

This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).

If this doesn't help, you can try a specialty cleaning disc (Example cleaner disc) which has little brushes that clean the lens more thoroughly.

If neither of these cleaning steps help, then this is more likely a hardware fault, which could include a bad laser emitter or pickup, faulty spindle motor or laser transport, bad d/a converter, etc. Any of these issues would require repair/replacement.

Let me know the results, and I'll advise further, if needed.

Nathan